Upon receipt of your product(s), the packaging should be thoroughly checked to identify any problems that may have occurred during transport.
In case you find any issue, please contact us before receipt.
If you find any problem after receiving, please contact us
Cost of Shipping to Authorized Service Points
Shipments to and from Service points are always at your own expense, except in cases where relevant coverage is provided by the manufacturer. In any case, before shipping, it is advisable to contact the Service points on the contact details that we can provide if you contact us.
Service Points
When a product develops a technical problem within the warranty, you contact the manufacturer's authorized "Service Point" for the coverage of the Commercial Warranty.
The respective Service Point can inform you about all the details regarding the commercial warranty of the product as well as the repair process.
Contact authorized Service points for information on:
The damage recovery process
Where can damage be repaired?
Caution!
When contacting the Service, have the exact model of the product and its proof of purchase available.
DOA Replacement Procedure
For products that present a technical problem during delivery (Dead-On-Arrival) from certain dealers, the possibility of commercial replacement due to DOA (Dead-On-Arrival) is provided.
This feature is provided for a specific period of time from the purchase (usually valid for three days from the date of receipt - unless a different procedure is provided by the dealer).
In the event that the product you just received presented a technical problem, contact the customer service department of Aristontools.gr within the time provided by the procedure.
The product is sent by you to the dealer's authorized return point for inspection and replacement approval and always in accordance with the dealer's DOA policy.
Contact us to find out about the process.
Caution!
It is noted that sending the product to be repaired to the "Service Point" as well as the transport costs are borne by you.
For any additional information you need regarding Product Warranties and authorized Service Points, you can contact the Customer Service Department.
Personal Data Collection Policy.
Aristontools.gr is committed to ensuring that your privacy is protected.
Personal data is only collected if you want to order from us.
Our company Panagopoulos Georgios informs you that for the best and most complete service to you through www.Aristontools.gr, it processes your personal data, based on Law 2472/1997 and its relevant amendments and in accordance with the following guidelines:
1. You only give us your standard details, which are related to the smooth completion of the purchase.
2. We only ask for information that is necessary to complete your order quickly and consistently.
The necessary data that will be requested from you are the following:
Name, full address, contact phone number, your e-mail.
In the case of issuing an invoice, the A.F.M. of the company, registered address and name.
We declare responsibly that under no circumstances do we sell your personal information to third parties (Article 11 Law 2472/1997). If you decide that you want your details removed from our database, please send an email to info@Aristontools.gr
Cookies Policy
What are cookies?
A cookie is a small piece of text sent to your browser by a website you visit.
It makes it easier for the website to remember information about your visit, such as your preferred language and other settings. Doing so can make your next visit easier and make the site more useful to you. Cookies play an important role.
The activation of cookies is not necessary for the operation of our website, however through them you will have possibilities for better navigation. You can delete these cookies, or block access to them. Aristontools.gr is committed to ensuring that your privacy is protected.
Why do we use Cookies?
We use cookies to make browsing and the experience of using Aristontools.gr better, easier and more enjoyable. During your stay and browsing we collect information:
To automatically recognize you as a registered user after you log in.
To automatically recognize you when making purchases and working
For your automatic recognition when making purchases and operating the "basket" of our online store.
For the storage of user data and the automatic application of their choices and the personalization of the operation of Aristontools.gr
To improve the performance of our online store.
To distribute the processing of server requests among a group of servers.
For the electronic identification of users already connected to social media.
To provide online advertisements and information according to your choices and interests.
Cookies are also used for the collection of anonymous data from third-party suppliers, such as Google for the collection of statistics (google analytics), the display of advertisements (google display) and also for repeat marketing (google remarketing).
Google's ability to use and share data collected from the Analytics platform is subject to the Google Analytics Terms of Use and Privacy Policy.
Disable - Exclude Cookies
Cookies are in no way necessary for the use and operation of Aristontools.gr, so you can disable them from your browser settings.
For more information on disabling cookies, see your browser's help.
You can request your opt-out from Google's use of cookies here as well as using the Google Analytics opt-out browser add-on, which is available here.
Secure Transactions.
Our company's website has a security certificate and all information collected during your stay on our website is protected and encrypted with a 256-bit algorithm.
The security of your credit/debit card transactions is a given since our company under no circumstances collects credit card numbers and personal codes.
Payment by credit / debit cards is made by going to the Alpha Bank system.
All payments made using a card are processed through Alpha Bank's "Alpha e-Commerce" electronic payment platform and uses TLS 1.2 encryption with a 128-bit encryption protocol (Secure Sockets Layer - SSL). Encryption is a way of encoding information until it reaches its intended recipient, who will be able to decode it using the appropriate key.
Visiting the Website presupposes the unconditional acceptance of the above terms. If you do not agree with any of the above terms, please do not use our website.